Your Privacy, Our Priority.
At Luminous Echo Events, we believe that transparency is the foundation of trust. This Privacy Policy outlines how we collect, use, and protect your personal information, ensuring your data is handled with the utmost care as we transform your event visions into reality.
We are committed to maintaining the highest standards of data security and privacy, enabling us to deliver exceptional experiences while safeguarding your information.
Our Commitment to Your Privacy
Luminous Echo Events is dedicated to protecting the privacy of our clients, partners, and website visitors. Our privacy principles are integrated into every aspect of our operations, from initial consultation to post-event analysis.
Information We Collect
The information we collect from you is vital for delivering our bespoke event experiences and maintaining fluid communication. Here's a breakdown of the types of data we gather:
Website Usage Data & Analytics
Automatically collected data when you visit our website, including IP addresses, browser types, pages viewed, and time spent. This helps us understand user behavior and improve site functionality. No personal identifiers are attached to this data.
Contact & Consultation Details
Information provided when you fill out contact forms, request consultations, or inquire about our services. This includes names, email addresses, phone numbers, company affiliations, and project-specific descriptions.
Event Planning & Client Communication Records
Comprehensive details gathered during the event planning process, such as event dates, venues, attendee numbers, specific decor preferences, technical requirements, and any ongoing correspondence related to your project. This ensures seamless execution.
Marketing Preferences & History
Records of your consent to receive marketing communications, preferred communication channels, and interactions with our newsletters or promotional materials. You always have the option to update these preferences.
How We Use Your Information
The information we collect is used to enhance your experience with Luminous Echo Events and to deliver the exceptional services you expect. Our usage is strictly governed by our commitment to privacy:
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Event Planning and Service Delivery
Your information is primarily used to understand your event needs, plan intricate details, coordinate logistics, and flawlessly execute all aspects of your event, from conceptualization to completion.
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Communication and Customer Support
We use your contact details to communicate project updates, answer your inquiries, provide support, and ensure you are always informed throughout our engagement.
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Marketing and Promotional Communications
With your explicit consent, we may use your information to send you updates about new services, special offers, or industry insights that might be relevant to your future event needs. You can opt-out at any time.
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Website Improvement and Analytics
Aggregated and anonymized data helps us analyze website traffic and user patterns, enabling us to continuously improve our online presence and the overall user experience.
Your Privacy Rights and Controls
You have full control over your personal data. Luminous Echo Events fully supports your rights to access, correct, and manage your information.
Access & Correction
Request access to the personal data we hold about you and ask for any inaccuracies to be corrected.
Request AccessDeletion & Portability
Request the deletion of your data or receive it in a portable format for transfer to another service.
Request DeletionMarketing Opt-Out
Manage your marketing communication preferences and opt-out of receiving promotional emails.
Manage PreferencesCookie Controls
Adjust your website cookie settings directly through your browser or our cookie consent tool.
Adjust SettingsShould you need assistance with any of these rights, please reach out to our privacy team:
Email Us About Privacy Call Our Office